Understanding the Generational Divide

October 2nd, 2009

Spending time researching organizational learning for my thesis project I found myself not only intrigued but worried about the number of boomers leaving the workforce and what we are doing to understand the upcoming workforce generation. Fiscal year 2006/2007 the Canadian Baby Boomers made up two thirds of the workforce now one in seven in the workforce will be retiring in the next 5 years.

So what are we doing to learn more about the next generations in the workforce? Take for example Gen Y (born 1982-2000) the workers that want more than financial compensation; they want a piece of the action, a piece of the company.

  • They care about work that is meaningful to their self development
  • Career advancement based on performance, challenge and recognition is a key
  • They abhor traditional one-way top down communication
  • They expect communication to be constant, two way and flexible
  • Traditional training, and performance reviews are not favored
  • They have different lifestyle demands
  • They need a sense of community and belonging
  • They want a commitment to a business culture that pursues social responsibility, sustainability, and treating employees as good or better than customers
  • They want flexible and restructured work environments
  • They prefer social networking to be integrated into work
  • They want a balanced life, not a workaholic life
  • They want mentors
  • They know how to and expect to use the latest technology
  • They expect the company to be devoted to good deeds in the community

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